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Panda Academy · Course

Learn the Panda CRM

12 short video lessons, about 19 minutes in all. Watch them in order, and each one is checked off when you finish it.

Lesson 1 of 12

Open the lesson page

A Tour of the CRM

Find your way around the Panda CRM: the menu, the Dashboard, contacts, segments, campaigns, tasks, calendar and deals.

  1. 01Open CRM from the main menu.
  2. 02Learn the three groups in the CRM menu: Dashboard, marketing tools, and daily work.
  3. 03Click through each section to see what it does.
  4. 04Press Command K, or click Find, to jump to any page.
Every lesson

Read Along, One Lesson at a Time

Each lesson also has its own page with the steps written out.

Duration 2:00

CRM

A Tour of the CRM

Find your way around the Panda CRM: the menu, the Dashboard, contacts, segments, campaigns, tasks, calendar and deals.

Duration 1:36

CRM

Make the Dashboard Your Own

Choose the widgets on your CRM Dashboard, arrange them in the wide or side column, and hide what you don't need.

Duration 1:37

CRM

Your Contacts List

Add contacts, search, and filter your list by segment or smart list to find anyone in seconds.

Duration 1:45

CRM

Inside a Contact

Everything on a contact's profile: details, timeline, notes, call logs, website activity and connected records.

Duration 1:42

CRM

Import, Organize and Clean Up

Import a CSV of contacts with AI column mapping, update many contacts at once, and merge duplicates.

Duration 1:14

CRM

Leads on Autopilot

Turn on a follow-up plan so every new website lead gets call, text and email tasks automatically.

Duration 1:29

CRM

Segments

Group contacts with dynamic rules or by hand, and use segments to filter your list and send campaigns.

Duration 1:37

CRM

Email Templates

Design branded emails from ready-made real estate templates, edit blocks and styles, and preview on mobile.

Duration 1:30

CRM

Create and Send a Campaign

Create an email campaign, choose its audience by segment, and send it now or on a schedule.

Duration 1:22

CRM

Campaign Results

Read your campaign report: deliveries, opens, clicks, top links, and what every recipient did.

Duration 1:26

CRM

Tasks and Calendar

Manage your follow-ups in Tasks and your appointments in Calendar, and sync or share your calendar.

Duration 1:33

CRM

Deals and Pipelines

Track every transaction on a drag-and-drop board, manage deal details, stages and multiple pipelines.

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